Last updated: 18 October 2026
This policy explains what personal information Rateshwar General Insurance ("we", "us") collects through rateshwarinsurance.com, how we use it, and the choices you have. It is written to follow the Digital Personal Data Protection Act, 2023.
Information we collect
- Contact and quote forms: your name, phone number, email address, company name and message.
- Quote requests for cargo: freight type, Incoterms, mode of transport, departure and delivery city, weight and dimensions.
- Premium calculator: your name, mobile number, email, company name and the estimated premium shown to you.
- Information you share later by phone, email or WhatsApp, such as vehicle, property or shipment details needed for a quote or policy.
How we use it
- To reply to your enquiry and prepare insurance quotes.
- To share your details with insurance companies, with your consent, so they can quote, issue and service your policy.
- To help you with renewals and claims.
- To keep records that the law requires us to keep.
We do not sell your personal information.
How it is stored
Form submissions are sent to our team by email and a copy is kept on our web hosting server, where it is not publicly accessible. When you use the premium calculator, your name and contact details are also saved in your own browser (local storage), so you don't have to type them again. You can remove them by clearing your browser's site data.
Cookies and third-party services
This website loads fonts from Google Fonts and a map from Google Maps. If Google Analytics is switched on, it uses cookies to count visits and see which pages are used. These services may receive your IP address and browser details under their own privacy policies.
How long we keep it
We keep enquiry details only as long as needed to answer you and follow up, and policy-related records for as long as the law requires.
Your rights
You can ask us to tell you what personal information we hold about you, correct it, or delete it where the law allows. You can also withdraw your consent for us to contact you. To do this, contact us using the details below.
Contact
Rateshwar General Insurance, Shop No. 75, 1st Floor (Upper Part), Om Heera Panna Mall, New Link Road, Oshiwara, Andheri West, Mumbai 400053. Phone: +91 99676 79974. Email: info [at] rateshwarinsurance [dot] com.
We may update this policy from time to time. The date at the top shows when it was last changed.